After playing around with this option, it looks like only an admin can share a ticket. Is that correct? Is there going to be a change in permissions in the future that would allow someone to share a quick ticket with one of the coworkers or with anyone on their team?
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Quick Ticket Sharing
+3Best answer by Kathryn Carter
Currently, this is not a function of Quick Tickets. I love the idea of adding a permission for this. Please head to Idea Exchange to submit that idea: https://community.incidentiq.com/ideas
+18Currently, this is not a function of Quick Tickets. I love the idea of adding a permission for this. Please head to Idea Exchange to submit that idea: https://community.incidentiq.com/ideas
Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!
+15You could try making a quick ticket available to everyone that goes to a “Quick Ticket Suggestions” type so you can make more work for yourself :)
+18
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