After playing around with this option, it looks like only an admin can share a ticket. Is that correct? Is there going to be a change in permissions in the future that would allow someone to share a quick ticket with one of the coworkers or with anyone on their team?
Page 1 / 1
Currently, this is not a function of Quick Tickets. I love the idea of adding a permission for this. Please head to Idea Exchange to submit that idea: https://community.incidentiq.com/ideas
You could try making a quick ticket available to everyone that goes to a “Quick Ticket Suggestions” type so you can make more work for yourself :)
Did we make this an idea in the exchange yet?
I am going to look and see.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.