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After playing around with this option, it looks like only an admin can share a ticket. Is that correct? Is there going to be a change in permissions in the future that would allow someone to share a quick ticket with one of the coworkers or with anyone on their team?

@ETabolt 8431c15 effingham Thank you for submitting your question to our community! 😄

Currently, this is not a function of Quick Tickets. I love the idea of adding a permission for this. Please head to Idea Exchange to submit that idea: https://community.incidentiq.com/ideas


You could try making a quick ticket available to everyone that goes to a “Quick Ticket Suggestions” type so you can make more work for yourself :)


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