We are working on adding a queue for all of our systems notifications. Currently the health scan runs every hour and emails on a failure. Is it possible to reject all subsequent tickets after the first is submitted, if the email body is exactly the same?
Solved
Reject Duplicate Email Submission
+2Best answer by Kathryn Carter
Unfortunately, this is not something we can offer at this time. However, in this case if someone has sent multiple emails - you can bulk delete them.
This is a great idea and I would love to see it in our Idea Exchange: https://community.incidentiq.com/ideas
+18Unfortunately, this is not something we can offer at this time. However, in this case if someone has sent multiple emails - you can bulk delete them.
This is a great idea and I would love to see it in our Idea Exchange: https://community.incidentiq.com/ideas
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