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Remove One or More Top Issue Tabs

  • 14 November 2022
  • 5 replies
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How do we remove one or more of the top issue tabs? For example, I want to remove the “Provisioning” tab. I’ve removed all the issue categories under that type but it’s still there.

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Best answer by Kathryn Carter 15 November 2022, 20:08

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Userlevel 4
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@kjohnson Thank you for submitting your question. 

Even if you remove all the categories, it will still show up in settings. However, it will not show up on new tickets. 

I hope this helps 😄

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When I start a new ticket, I still see the “Provisioning” tab.

Userlevel 4
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@kjohnson Could you provide a screenshot? 

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Userlevel 4
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@kjohnson Try going to Admin / Issues. 

Under the ticket type, un-click the check box. It will no longer show up.

I hope this helps😄

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