Hey guys! I update about 40 servers every month. I’ve created a template and set a schedule every 30 days. I’ve read the knowledge base and created a scheduling rule as well. What I’d like is for 40 separate tickets (one for each model) to automatically generate in the ticket queue for me to close one by one as I run updates on each machine. Do I need to create 40 different templates? Any guidance is appreciated.
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Scheduling 40 tickets
Best answer by TAnders
From all the templates and scheduling I’ve done, you need a separate template for each ticket of the same type as you’re describing, with a separate schedule. The schedule will only make a single ticket from the templates.
+15From all the templates and scheduling I’ve done, you need a separate template for each ticket of the same type as you’re describing, with a separate schedule. The schedule will only make a single ticket from the templates.
+18Thank you
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