+13When programing issues for a Model Category, the Issue Categories are alphabetical as shown below.
However, when the list of Category options are presented to the ticket creator, they are not in alphabetical order as shown below.
How is the order determined/adjusted?
Best answer by Kathryn Carter
I have gone between different sites, and it looks like they are all in alphabetical order. Even on your site, I was unable to replicate the order. I don’t believe there is a site setting for that, either.
Have you tried logging in/out or clearing out your cache? It could be a cacheing issue.
+18I have gone between different sites, and it looks like they are all in alphabetical order. Even on your site, I was unable to replicate the order. I don’t believe there is a site setting for that, either.
Have you tried logging in/out or clearing out your cache? It could be a cacheing issue.
+13Thanks Kathryn,
That did appear to be the issue.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
