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in ticketing rules  -  ‘set requestor for’ by custom field. 

 

we have functionality for this  ASAP.  It seems to be an oversight in the options listed

@rokes21 Thank you for submitting your question to our community! 😄

Could you provide some additional context here? What are you trying to do? 

@rokes21 I just wanted to follow up on this thread. Did you set up the custom field? 

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Incident IQ is a service management platform built for K-12 school districts, featuring asset management, help ticketing, facilities maintenance solutions, and more.

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