I have created a view custom views that would better suit our workflow than the default view. Is there a way to set one of these custom views as the default when you first open the Tickets tab? I would like to enforce this view for all of my agents, but the most I have found is being able to share it with them, and they have to click on it each time they open the page.
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Setting custom view as default view
Best answer by jclark
They can customize their dashboard to add the view to their dashboard as the top-most widget, but every agent has to do that themselves unfortunately.
They can customize their dashboard to add the view to their dashboard as the top-most widget, but every agent has to do that themselves unfortunately.
+15Currently, you can not adjust the default landing page as you described. However, your agents could create and customize their dashboards with their custom views as
If you would like to submit an idea about the landing page, please submit it here to our Idea Exchange:
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