Question

Show description of ticket on mobile app


Badge +1

When you are logged in on a computer you can change the setting to show the description of the ticket without clicking into it. Is there a way to do the same thing when logged into the mobile app?


2 replies

Userlevel 7
Badge +14

@rgiroux Currently, the ticket description will not be on a ticket view with the mobile app. This would be a great idea for our idea exchange: https://community.incidentiq.com/
 

Userlevel 7
Badge +12

Here is a similar idea in our Idea Exchange. Follow this thread for updates: 

There was also an update to Mobile, where you will be able to see more information within Mobile. Have you had a chance to check it out? 

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