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Ticket date to calendar

  • January 22, 2025
  • 4 replies
  • 99 views
J

Hi

 

Is there a way to add any Ticket due date to the incident IQ calendar?

Best answer by GWeiland_IIQ

Hi ​@JSanic 607fe2f friends!😁

Thank you for your question! Tickets with due dates are added to the IIQ Work Calendar. To access it, navigate to Tickets in the left-hand menu and select Work Calendar.

Is this what you were looking for?

 

S

4 replies

B
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I would love to see it sync all the way to my outlook calendar. Especially if a time can be added. We use the due date feature as more of a scheduler.

GWeiland_IIQ
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  • GWeiland_IIQ
  • Employee
  • Answer
  • January 22, 2025

Hi ​@JSanic 607fe2f friends!😁

Thank you for your question! Tickets with due dates are added to the IIQ Work Calendar. To access it, navigate to Tickets in the left-hand menu and select Work Calendar.

Is this what you were looking for?

 

J

​@GWeiland_IIQ Not necessarily. I wanted to see if there was a way to add the ticket due date to our Google Calendar through an integration in Incident IQ. I see that I was able to add my Google Calendar in the Calendar part when I click on my name so I was wondering if there was a way to add that there and have it sync with my Google Calendar. 

GWeiland_IIQ
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  • GWeiland_IIQ
  • Employee
  • January 23, 2025

​@JSanic 607fe2f friends Got it! Thank you for the clarification.😃

It looks like there is an open idea in idea exchange around this! Feel free to add your comments/upvote!

Kathryn Carter
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