Is there a specific permission that will allow non Agents and Admins to see comments and actions that are marked as Not Visible to Requestor? We had one recently that one of our faculty was able to see and we would like to prevent that from happening again.
Solved
Ticket follower able to see actions when set to Not Visible to Requestor
+2Best answer by Kathryn Carter
This is an enhancement request as the toggle only applies to the requestor. You can submit your idea to our Idea Exchange here: https://community.incidentiq.com/topic/new
+18This is an enhancement request as the toggle only applies to the requestor. You can submit your idea to our Idea Exchange here: https://community.incidentiq.com/topic/new
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