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Ticket notifications for only specific teams

  • February 15, 2024
  • 1 reply
  • 37 views

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I am a member of multiple teams in IIQ, but only wish to be notified when one specific team gets assigned a ticket.  Is there a way to accomplish this that I’m not finding?

Best answer by Hannah Bailey

Hey @MGossett 3132634 parkway 

Currently there is not a way to only choose the notifications based on teams. This would be an enhancement request that you can add to our Idea Exchange: 

 https://community.incidentiq.com/topic/new?type=idea

1 reply

Hannah Bailey
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  • iiQ Community Manager
  • Answer
  • February 19, 2024

Hey @MGossett 3132634 parkway 

Currently there is not a way to only choose the notifications based on teams. This would be an enhancement request that you can add to our Idea Exchange: 

 https://community.incidentiq.com/topic/new?type=idea