Ticket Timeline

  • 8 September 2022
  • 3 replies

I need to create a ticket that happened last week.  The ticket should have been made at the time of the incident but it was not.  It is important that the time line be accurate.


Does anyone know if\how to create a ticket and set the date to be last week?


Best answer by Kathryn Carter 13 March 2024, 18:14

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Userlevel 7
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@DLosavio 26348a2 catholichigh Thank you for submitting your question!

I think that is a wonderful idea but I could not figure out a way to change the time.

You should submit this idea into our Idea Exchange:

Userlevel 7
Badge +14

@DLosavio 26348a2 catholichigh 
Never thought of this scenario before. That would be a great enhancement. 


Userlevel 7
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The idea linked to this request: