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Hey guys! What’s the best way to submit tickets on multiple assets simultaneously?

Ex. multiple Chromebooks have damaged keyboards.

@Instructor_Ivan_Quigley Thank you for submitting your question to our Community! 

There are 2 answers here:

  1. tickets → Bulk actions → submit tickets (or apply template)

  2. Rapid Scan  → Bulk Actions → submit tickets (or apply template)

Both options will have you select multiple tickets to use bulk actions. I hope this helps 😄


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