Skip to main content
Solved

Tickets on Multiple Assets Simultaneously

  • July 28, 2023
  • 1 reply
  • 114 views

Instructor_Ivan_Quigley
Forum|alt.badge.img+8

Hey guys! What’s the best way to submit tickets on multiple assets simultaneously?

Ex. multiple Chromebooks have damaged keyboards.

Best answer by Kathryn Carter

@Instructor_Ivan_Quigley Thank you for submitting your question to our Community! 

There are 2 answers here:

  1. tickets → Bulk actions → submit tickets (or apply template)

  2. Rapid Scan  → Bulk Actions → submit tickets (or apply template)

Both options will have you select multiple tickets to use bulk actions. I hope this helps 😄

1 reply

Kathryn Carter
Forum|alt.badge.img+18
  • Community Manager
  • Answer
  • July 31, 2023

@Instructor_Ivan_Quigley Thank you for submitting your question to our Community! 

There are 2 answers here:

  1. tickets → Bulk actions → submit tickets (or apply template)

  2. Rapid Scan  → Bulk Actions → submit tickets (or apply template)

Both options will have you select multiple tickets to use bulk actions. I hope this helps 😄