Hey guys! What’s the best way to submit tickets on multiple assets simultaneously?
Ex. multiple Chromebooks have damaged keyboards.
Hey guys! What’s the best way to submit tickets on multiple assets simultaneously?
Ex. multiple Chromebooks have damaged keyboards.
There are 2 answers here:
tickets → Bulk actions → submit tickets (or apply template)
Rapid Scan → Bulk Actions → submit tickets (or apply template)
Both options will have you select multiple tickets to use bulk actions. I hope this helps
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