+3We have some other agents (such as in Sped or library aides) who I have made custom ticket views for in the past because it is easier to just make the view then to try to explain how to make it.
But now I have a number of custom views in my list that I don’t use.
Is there a way to transfer ownership to them so I can delete it from my custom views? I’d hate to delete it and it disappears for them too.
Thank you,
David
Best answer by Hannah Bailey
I tried to change the owner of the views and then go into “manage views” and turn off the visibility. But it doesn't work. I am asking the team to see if they may have a workaround. I will updated you if we figure something out 😊update
+17
I tried to change the owner of the views and then go into “manage views” and turn off the visibility. But it doesn't work. I am asking the team to see if they may have a workaround. I will updated you if we figure something out 😊update
+3Thank you for checking it out. That is what I thought was the current status. I will submit it as a feature request in the idea exchange section then.
Thank you,
David
+18The idea originated form this question:
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