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View assets with x or more tickets

  • November 22, 2023
  • 1 reply
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Wondering if there is a way to en mass see assets total ticket count without going into or filtering to all assets that have x or more tickets.

 

We are going to start tracking security camera issues with tickets in iiQ and would like to see if there is trend for certain models across a site or district wide.

Best answer by Kathryn Carter

@CLee 1176405 shakopee Thank you for submitting your question to our community! 😄

I think you could create a custom view based on the model or model category within assets (depending on your desired view) and then add the columns of information you want on each model. 

Additionally, here is an idea that you should upvote and comment your use case. I believe it would solve your issue here: 

 

1 reply

Kathryn Carter
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  • Community Manager
  • Answer
  • November 28, 2023

@CLee 1176405 shakopee Thank you for submitting your question to our community! 😄

I think you could create a custom view based on the model or model category within assets (depending on your desired view) and then add the columns of information you want on each model. 

Additionally, here is an idea that you should upvote and comment your use case. I believe it would solve your issue here: