I have a ticket (#3581) open with IIQ Support, but it seems to have been abandoned as it hasn’t been responded to or had any communication (other than from me) in two weeks. This is a major problem for us and we need to figure out what happened with this ticket, and how to resolve the issue to which the ticket is referring.
Question
What do you do when a ticket to IncidentIQ Support is ignored?
+1
+17Thank you for providing the ticket number. We are looking into this. 😁
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