Our district uses our student accounting system (PowerSchool) for fees. I am looking for a way to use the tickets created as a damage report to send to parents explaining the damage. The pdf print out of tickets right now gives a little bit too much information and I think it may confuse them. Anyone have any ideas on how to do this with incident IQ?
Page 1 / 1
Follow up question….Are the tickets submitted by the student or on behalf of? Or is the student listed in a custom field within the ticket?
I would recommend creating a view with that student’s tickets that pertain to damages and then add any additional information by adding columns to the view. You can then export the view to provide to parents.
Reasoning for the follow up questions is to allow for the student to be filtered when extracting the tickets in the view. I highlighted the options below for filters that could be used if they are requested, submitted by or on behalf of.
If student is populated in a custom field that could also be filtered in the view under Custom field filters.
Thanks!
This would allow you to add this information to the view I suggested creating in the post above. Or you can generate and send invoice statements to parents/guardians if they are brought in as related users from your SIS.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
