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Work Group

  • September 6, 2022
  • 1 reply
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brett.eckler
Contributor
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Is there a current want to view a ticket as par tof the workgroup without goingto workgroup → Work Tickets.

If you select a ticket from the all tickets screen, id like to see “Oh this part of rebuild network closets” workgroup.

i notice you go to workgroups, and select work tickets, you get the progress bar in the upper right hand corner, and it says 1 of 7 tickets, but if i click view tickets instead of work, that progress bar goes away. Is there a reason for that? 

Best answer by Kathryn Carter

@brett.eckler Thank you for submitting your question! 

I have been working on find a workaround for you and I cannot find one. Both of these are awesome (and separate) ideas and I would suggest you submitting them into our Idea Exchange. Here is the link: https://community.incidentiq.com/ideas

1 reply

Kathryn Carter
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  • Community Manager
  • Answer
  • September 7, 2022

@brett.eckler Thank you for submitting your question! 

I have been working on find a workaround for you and I cannot find one. Both of these are awesome (and separate) ideas and I would suggest you submitting them into our Idea Exchange. Here is the link: https://community.incidentiq.com/ideas