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Question

Adding Members to a Team that already exists

  • August 23, 2024
  • 3 replies
  • 311 views

TAnders
Specialist
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Not sure when this changed, but if you are trying to add a new member to an existing team, there is a new step that gets in the way and is confusing. On the teams screen, if I click where it says “3 Users” to add someone, which you’d think would take you right to the user settings page to add/remove members from the team. It does take you to a Users page, but it’s under the actual “Users” section, so the only button you get is “New User” to create a brand new user.

 

 

To add members, you have to actually click anywhere else except on the part that looks like it would go direct to the Users update page. Minor annoyance.

3 replies

Kathryn Carter
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  • Community Manager
  • August 23, 2024

@TAnders Thank you for submitting your question to our community! 😄

I thought I was going crazy because I had also noted this before. I confirmed with Support that it is funky. I have noted it and have submitted a ticket on your behalf to our internal system. Hopefully, we can get this in a future enhancement release. 


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This change is inefficient and not intuitive.  Can they change this??


Kathryn Carter
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  • Community Manager
  • August 21, 2025

@ASoliz 4778d69 aldineisd Thank you for submitting your question! 😄 

This had been submitted as an enhancement request to our team.