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Changing from staff to agent

  • Apr 21, 2023 5:04 PM UTC
  • 3 replies
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Where are the instructions on changing a person from staff to agent.

Best answer by BrandonGHAPS

Search for the user, click edit user, and change the role from Staff to Agent.

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3 replies

BrandonGHAPS
Contributor
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  • Contributor
  • Answer
  • Apr 24, 2023 11:20 AM UTC

Search for the user, click edit user, and change the role from Staff to Agent.


Kathryn Carter
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@RRolfs Thank you for submitting your question to community! You will head to the user and change the user's role. 

 

After this, you can adjust the role and change the permissions for this. I hope this helps 😄


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  • Apr 24, 2023 10:08 PM UTC

Thank you everyone, they forgot to click the user button in my admin. permissions.