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Changing from staff to agent

  • April 21, 2023
  • 3 replies
  • 153 views

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Where are the instructions on changing a person from staff to agent.

Best answer by BrandonGHAPS

Search for the user, click edit user, and change the role from Staff to Agent.

3 replies

BrandonGHAPS
Contributor
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  • Contributor
  • Answer
  • April 24, 2023

Search for the user, click edit user, and change the role from Staff to Agent.


Kathryn Carter
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  • Community Manager
  • April 24, 2023

@RRolfs Thank you for submitting your question to community! You will head to the user and change the user's role. 

 

After this, you can adjust the role and change the permissions for this. I hope this helps 😄


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  • Author
  • Observer
  • April 24, 2023

Thank you everyone, they forgot to click the user button in my admin. permissions.