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Is there a way to run a daily report of new users added to IQ?  I’d like to be able to see when an account is added so that I can create a deployment ticket to get devices and equipment quickly checked out to them.  I’d also like to be able to limit the report to either student or staff as needed.

@elainew Thank you for your question. However, we cannot run a daily report for new users. However, you can create a rule that automatically creates a ticket for the new user to get all their information. 

You will need to create a ticket template for the new user! You can even create more than one and base it off the role, so new teacher versus new students. 

Here is the guide for you to start ticket templates: 

I hope this helps 😄

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Incident IQ is a service management platform built for K-12 school districts, featuring asset management, help ticketing, facilities maintenance solutions, and more.

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