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Is there an option to receive notice when a student unenrolls and has a device assigned to them? We do always get a heads up until a student is gone and then it can take a while to track down a device. 

@SBauer 410b918 hardin Thank you for submitting your question to our Community.

Please check out this article, with so many examples of how districts have been using this: 

 

@SBauer 410b918 hardin You can also create a rule to send you an email alert: 

I hope these help! 😄

@Kathryn Carter Thank you! How do I find that location to set the rule….this is all VERY new to me. I am struggling big time. 

@SBauer 410b918 hardin No stress, I am happy to help!

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Incident IQ is a service management platform built for K-12 school districts, featuring asset management, help ticketing, facilities maintenance solutions, and more.

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