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How do I create a Field Mapping for user accounts? For example, I want to have a slot for parent email addresses, then I will map it to our database. Thank you!

@rdunlap we cannot write back to your database at this time, but you could create a custom value in Incident IQ and pull the data in from your database.

I would also like to be able to do this. 

@rdunlap Just following up on some of our older posts. Are you a Google district? If so, check out this article on those custom fields: 

Here is an idea about having Jamf write back: 

 

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Incident IQ is a service management platform built for K-12 school districts, featuring asset management, help ticketing, facilities maintenance solutions, and more.

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