Question

How can I create a report of the top users that have had tickets created for them or by them?

  • 10 November 2022
  • 1 reply
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How can I create a report of the top users that have had tickets created for them or by them?


1 reply

Userlevel 4
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@JStith Thank you for submitting your question. 

Currently there is an idea in our Idea Exchange that will help you accomplish this: 

In the meantime, there is an assets custom view filter for "asset attribute" to specify if an asset "has open tickets". You could also create a view to export and sort based on user or asset to gain a visual for the amounts. I know this is not exactly what you’re looking for, but I wanted to provide some other options that could possibly be helpful for your workflow. Here is the question this work around came from: 

I hope this helps! 😄

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