Would it be possible to make the "Out of Office Periods" functionality a toggleable permission, similar to the other permissions introduced with the V2 permission update?
We have non-IT staff supporting requests in various iiQ teams. While we don’t want to assign them the full Agent role—and we’re unable to create custom roles—we’ve applied a permissions policy to limit their access to only the necessary functionality. However, there’s currently no way for those teams to automate the rerouting of tickets when someone is out of office. Making "Out of Office Periods" a separate permission would allow us to resolve this gap without over-assigning privileges.
