is there a way for a media specialist to scan loaners in and out of IIQ if I give them agent account permissions, or what permissions would they need to have to scan assets in and out?
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Permissions for Media Specialists???
Best answer by Melissa_iiQ
Good Morning
I would create a Media Specialist team and create a custom permission policy, including the Spare Pool permissions you would like them to have, and assign the permission to that team.
Please let me know if that makes sense!
+13Good Morning
I would create a Media Specialist team and create a custom permission policy, including the Spare Pool permissions you would like them to have, and assign the permission to that team.
Please let me know if that makes sense!
Melissa Hopson- Senior Implementation Specialist
Thank you for the quick response. I will try this out with one specialist at first and then see if i need to tweak things going forward!
Michael Reid
+13
If i create a new policy, I have to check “Log into Incident IQ”, correct?
+13
You could potentially use the ‘Agent Policy’ and make a copy that way it mimics Agent Out of the Box permissions and then adjust as needed for that team.
Melissa Hopson- Senior Implementation Specialist
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