We have staff or students who have left the district. Even though we are updating info in our SIS they are still showing up in IIQ as active. Is there a setting for when the sync happens it moves these to no access?
Settings for inactive employees and students
If your SIS is your source of authority for iiQ users/accounts, then there should be some setting for it I believe. What SIS do you have connected to iiQ?
![2 Year Member Badge](https://uploads-us-west-2.insided.com/incidentiq-en/attachment/ed9d1dc5-8e04-4a28-b502-1f75bf71b4de_thumb.png)
We use Classlink.
We use Classlink.
I’m not familiar with ClassLink myself, our district uses Infinite Campus. However I think most iiQ connectors work in a similar way.
According to this, there should be a section for the setting you’re looking for.
![](https://uploads-us-west-2.insided.com/incidentiq-en/attachment/d8f159eb-acf7-4275-8b33-e5b54b98f24f.png)
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.