Hello,
We do a user sync using our SIS so all my users are in IQ. I am trying to do a CSV import to import a custom field that does not come from my SIS. When I try to do this it says user already exist. Is there a way to append to the current users in IQ
Thanks
Ron
Best answer by Kathryn Carter
Have you already created the custom field within the user profile? You should be able to add the User name and email address to identify the user via the CVS. Then, the custom field will be updated when the user is matched.
I hope this helps!
+18Have you already created the custom field within the user profile? You should be able to add the User name and email address to identify the user via the CVS. Then, the custom field will be updated when the user is matched.
I hope this helps!
Thanks for replying. I did create the custom field and read over the KB you attached but this is the error I am getting when trying to do a user upload
Thanks
Ron
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