I have a User filter to find out which students have multiple devices assigned to them, but I want to exclude any students who have a spare as their 2nd device. This will help us ensure that students turn in any devices they shouldn’t have.
I looked searched for a solution or idea, but couldn’t find one.
Anyone have a solution?
Thanks,
Amy
Best answer by JustinRaynor_iiQ
After reviewing these users’ accounts (Or running a separate asset view of these users), you could then export that list of users in a file, copy their names, paste them in your multiple devices view (Filter - User), and then exclude them from your multiple devices custom view if they do not apply.
You could build a student asset report as well and exclude Spare Pools, but that would cover all students with assets as opposed to just students with multiple devices.
+18Do your spares have a custom field? This would be able to exclude those spares from the views.
+12After reviewing these users’ accounts (Or running a separate asset view of these users), you could then export that list of users in a file, copy their names, paste them in your multiple devices view (Filter - User), and then exclude them from your multiple devices custom view if they do not apply.
You could build a student asset report as well and exclude Spare Pools, but that would cover all students with assets as opposed to just students with multiple devices.
I tried Kathryn’s suggestion of creating a custom field for the spares - but that custom field option doesn’t show up when I’m in the User view. Drat.
I did end up using the Justin’s method of exporting my spare pool user list and then excluding them from my Asset view of users with multiple devices. So I got it!
Thank you to both who responded with suggestions.
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