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I have a User filter to find out which students have multiple devices assigned to them, but I want to exclude any students who have a spare as their 2nd device.  This will help us ensure that students turn in any devices they shouldn’t have.

I looked searched for a solution or idea, but couldn’t find one.  

Anyone have a solution?

 

Thanks,

Amy

@AThuesen 973f200 austinmn Thank you for submitting your question to our community! 😄

Do your spares have a custom field? This would be able to exclude those spares from the views.


@AThuesen 973f200 austinmn You might be able to run an Assets Explorer view to cross reference with the multiple devices view. In Assets, you could create a spare pool view (Filter - Group Name) and (Filter - Role - Student) to see which students have Spare Pool devices assigned.

After reviewing these users’ accounts (Or running a separate asset view of these users), you could then export that list of users in a file, copy their names, paste them in your multiple devices view (Filter - User), and then exclude them from your multiple devices custom view if they do not apply.

You could build a student asset report as well and exclude Spare Pools, but that would cover all students with assets as opposed to just students with multiple devices.


Both good ideas! Thank you for the suggestions.


I tried Kathryn’s suggestion of creating a custom field for the spares - but that custom field option doesn’t show up when I’m in the User view.  Drat.

I did end up using the Justin’s method of exporting my spare pool user list and then excluding them from my Asset view of users with multiple devices.  So I got it!  

Thank you to both who responded with suggestions.


@AThuesen 973f200 austinmn Congrats on the win @JustinRaynor_iiQ! Glad we could help. 😄


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