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Get the Lay of the Land

Before you dig in and jump into the community, familiarize yourself with the community structure and the forum that we use.

Below are the community categories, and all things Incident IQ should fall into one of them.

  • Welcome

    • Discussions & Tips and Tricks

      Share tips and best practices, show what you've created and inspire others

    • Events & Webinars

      Stay informed on upcoming Incident IQ events & see past webinars

    • About this Community

      Guidelines & important information for using the Incident IQ community

  • Ask the Community

    Ask a question, share a solution, and reach your goals within these topics

    • Tickets

    • Assets

    • Users

    • Integrations

    • Apps

    • Other

You can post Questions and Discussions in any category.

Questions are in Q&A format! Solutions can be posted to questions. Questions can have accepted answers that highlight the solution for everyone to easily find. Make sure to mark an answer as accepted if it solves your problem.


Discussions are for open-ended conversations. Got something you are curious about discussing or looking for another user’s opinion? This is also a great area to add a best practice you have used in the past or are currently using. Share your efficient workflow or even your favorite iiQ feature. Start a conversation and see who joins in!

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