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Android App

  • Oct 30, 2026 4:24 PM UTC
  • 3 replies
  • 40 views

When I attempt to download IQ to my device from the play store I’m confronted with “This app isn’t available for your device because it was made for an older version of Android.” Will this be updated soon? I'm on Android Version 17. One UI version 9.0 if this helps. 

Best answer by DDonaldson_iiQ

Hello ​@NPercle 423a819 stmaryk12,

 

I am following up to let you know that we’ve resolved the issue preventing the iiQ app from downloading from the Google Play Store. You should now be able to install it without any trouble. Please let us know if you run into any further issues.

 

Thanks!

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3 replies

DDonaldson_iiQ
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Hi ​@NPercle 423a819 stmaryk12, 

 

Our Engineering team is aware of this issue and are actively working towards a resolution. I will follow back up with you on this post once we’ve confirmed the issue has been resolved. Thanks for your patience.


DDonaldson_iiQ
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Hello ​@NPercle 423a819 stmaryk12,

 

I am following up to let you know that we’ve resolved the issue preventing the iiQ app from downloading from the Google Play Store. You should now be able to install it without any trouble. Please let us know if you run into any further issues.

 

Thanks!


As of today, it’s now working. Ty!