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Fee Tracker: How to Process Refunds

  • October 3, 2022
  • 1 reply
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hmezza
Contributor
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I can’t find a way to process a refund in Fee Tracker, nor can I find any resources about this. (For example, when a family is charged for losing an asset, but then they find the asset, how do we record this within Fee Tracker?)

Best answer by Kathryn Carter

@hmezza Thank you for being patient for a reply. 

There is not currently a process for this. I see you also posted an idea into our Idea Exchange, which was my next suggestion. 

The idea liked with this question: 

https://community.incidentiq.com/ideas/fee-tracker-create-ability-to-issue-refunds-1448

 

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Kathryn Carter
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  • Kathryn Carter
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  • 9539 replies
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  • October 11, 2022

@hmezza Thank you for being patient for a reply. 

There is not currently a process for this. I see you also posted an idea into our Idea Exchange, which was my next suggestion. 

The idea liked with this question: 

https://community.incidentiq.com/ideas/fee-tracker-create-ability-to-issue-refunds-1448

 

Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!

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