does anyone know how to configure an approval process for tickets?
Userlevel 7
+12
First, check out this guide on the approval process. This will get you started on getting this set up!
If you have any questions or need any assistance, please let us know!
Here are some additional guides to reference:
I found all these but none of them actually tell you how to set the approval on a ticket. Only shows you how to approve.
Userlevel 7
+12
thanks does that require me to purchase that add on or is there a basic approval feature?
Userlevel 7
+12
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