Since the most recent update to the mobile app, when a technician is trying to close a ticket, it asks for a labor rate. I have no labor rates on file so it will not allow the ticket to be closed. How do I disable this feature?
Question
Labor rate on mobile app
+1
+18I will comment with an update when I get one! Thank you for your patience 😄
+2It is now asking for the labor type. We use the general maintenance type on the webpage, but it does not show on the mobile app.
+18Make sure you have the app updated. 😄
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