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Hello can anyone tell me about the Password Assistant? My question is does this app provide password reset self-service for their actual google account? Like this will allow users to reset their google account password? If so can they also unlock their own accounts? Or is this app just to for logging into incident IQ platform only?

@DLikiardopoulos 22023df ocsit Thank you for submitting your question to our community! 😄

Here is a KB guide to get you started with the Password Assistance App!

The guide will walk you through everything. The app can allow you to redirect password change/update requests via your SSO. I hope this helps get you started. 

thanks i seen that but that just tells me about the setup it does not say what it is actually used for. My question is can it be used to change google passwords as a password self service app? I am trying to get more information for it before I buy it. 

@DLikiardopoulos 22023df ocsit The Password Assistant app automates password resets and recovery. Password Assistant supports all major SSO environments, including Google SSO. The app offers multiple password recovery options, saving district administrators and tech support personnel time and effort. This is the bridge between iiQ and Google SSO to reset those passwords. 

ok excellent thats what I need to know 

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Incident IQ is a service management platform built for K-12 school districts, featuring asset management, help ticketing, facilities maintenance solutions, and more.

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