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Tell who added fee

  • October 18, 2022
  • 1 reply
  • 51 views

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Is there a way to see who added a fee or adjustment in Fee Tracker? 

Best answer by Hannah Bailey

@Tlapinski 

You can see who added the fee within a ticket under the timeline. This will show who applied that fee to that specific ticket. 

 

 

 

If you are wanting to see who applied the fee within the Fee Tracker widget - I would suggest adding that idea into our idea exchange 😃

https://community.incidentiq.com/topic/new?type=idea

1 reply

Hannah Bailey
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  • iiQ Community Manager
  • Answer
  • October 21, 2022

@Tlapinski 

You can see who added the fee within a ticket under the timeline. This will show who applied that fee to that specific ticket. 

 

 

 

If you are wanting to see who applied the fee within the Fee Tracker widget - I would suggest adding that idea into our idea exchange 😃

https://community.incidentiq.com/topic/new?type=idea