API question: Updating Asset Status from In Service to In Storage

Good afternoon ​@QLi 1336efc ortn !

Great question! At this this time, our currently supported API endpoints do not support updating asset status.

Fell free to review our available API documentation by navigating to Admin > Developer Tools within the platform. While functionality outside this scope is not traditionally supported, we recommend reaching out to our technical support team to discuss specific workflows or compatibility with your existing infrastructure.

Our API team and engineering are currently reviewing our API documentation for expanded support. We will update the developer tools as soon as the new documentation is approved and finalized.

To contact technical support, please use the link below. We are happy to help you explore alternative API workflows or integration options to accomplish this task! 
 

If you have any further questions, I’ll be happy to assist you further!

Thanks again for reaching out!

Best regards,
James | Technical Support Specialist II

Hello QLi 1336efc ortn - Have you looked at Batch Check in (Rollout Scout)?  That is designed to do exactly what you are looking for.  

Regards,

stevea

Hi Stevea, thanks! is there an API documentation for it? we have our own app to tap into IIQ api calls to collection and distribute laptops.

Unfortunately, it would only be an option as a replacement of using the API. 

If you watch the network traffic in your browser as you change a status you can find the undocumented call that’s being made. but your milage may vary with using it. 

​@QLi 1336efc ortn After further consultation with our team, we were able to find the supported endpoint for updating your Asset Status via API. I’ll provide that endpoint below. As mentioned previously, we do not currently have supported documentation for this endpoint so we advise that districts reach out to our support team with any specific questions or concerns regarding using this endpoint. 

POST https://[site-name].incidentiq.com/api/v1.0/assets/:assetId/status/:assetStatusTypeId

You may need some additional calls to obtain the path parameters here, here’s some referential endpoints will help you get that information:

AssetID - Obtained via  POST /api/v1.0/assets - extract Items[].AssetId from response.

AssetStatusTypeID - Obtained via -  GET /api/v1.0/assets/statustypes - extract Items[].AssetStatusTypeId from response.

As always, we ask that districts take the appropriate precautions when making changes via API. If you have any questions or hesitations, please feel free to use our support bot to get in contact with one of our Technical Support Specialists.

 Please let me know if his helps! 

Thank you and have a great weekend,

James
Technical Support Specialist II