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change asset custom field value via API?

  • May 29, 2025
  • 2 replies
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I’ve built a middleware API to manage device management workflows when devices are checked in and out with more control/flexibility than webhooks currently provide.

Looking for a way to meaningfully report information back to users from my API, I have two ideas:
 

  • Asset Custom Field: does the API provide a way to set the value of a custom field for a particular asset? If so, then I could update this custom field with response/error information when a webhook triggers my “bridge” API.
  • Asset Timeline: is there a way to add items to an asset’s timeline via the API? If so, then I could add things like “device successfully configured in the MDM” to an asset record.

If neither of the above is an option, has anyone else done this sort of thing and have other suggestions?

​​​​​​​Thanks!

Best answer by EStapf_iiQ

PLEASE don’t think I’m an API expert! I just really love learning and this is a topic I don’t know much about and want to know more. I’m a baby API-er! With that being said, I don’t know of a way to add entries into the timeline of an asset.
I believe this call should help you with the Asset custom fields though:

Hope this helps!

2 replies

Kathryn Carter
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@JGibbons 7231447 tsd Thank you for submitting your question to our community! 😄

I am tagging a few of our API experts here to give you some feedback - this is something I am still learning myself. ​@jclark ​@curtis.bohlmeyer ​@bclark ​@EStapf_iiQ Any thoughts here? 


EStapf_iiQ
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  • Answer
  • June 2, 2025

PLEASE don’t think I’m an API expert! I just really love learning and this is a topic I don’t know much about and want to know more. I’m a baby API-er! With that being said, I don’t know of a way to add entries into the timeline of an asset.
I believe this call should help you with the Asset custom fields though:

Hope this helps!