Creating a rule for Intune device locations?

Question

I am trying to set rules up for Intune devices as we are having issues with location mapping. Our devices are not in any groups which causes Incident IQ to set the default location as unassigned. Even if we go through and manually change the locations, the sync will kick it back to unassigned. Currently I am trying to test a rule where if a device’s location is updated, then the rule will assign the correct location. So I manually updated a device’s location and sure enough the rule worked. However, after a sync, Microsoft Intune “updates” the asset and the rule doesn’t work. I figured that since the location field is being “updated” the rule should work. I even changed the rule to work when the location equals unassigned and still doesn’t work. Am I missing something here? I appreciate any ideas!

Best answer by AMeyer Greendale Schools

Do you want iiQ to handle all the location updating? What might work is go to Apps>Manage>Intune, then Location Mappings tab. At the top, where you see “default location”, switch that to None and see if that does the trick.

AMeyer Greendale Schools · Accepted Answer

Do you want iiQ to handle all the location updating? What might work is go to Apps>Manage>Intune, thenLocation Mappingstab. At the top, where you see “default location”, switch that toNoneand see if that does the trick.

AThao 38030ce jacksonschoolsga · Answer

​@AMeyer Greendale SchoolsI think you just saved my sanity! It looks like that did the trick. I was initially worried that the app might take precedence over any written rules, but it looks like it doesn’t! Thank you!!!

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