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Question

Deleted Custom Field from Assets Still Showing

  • December 8, 2025
  • 1 reply
  • 10 views

I created a custom field in for a group of assets and gave it field type as number. Did import on those assest with new custom field. Didn’t like the format (OCD). Attempted to edit the custom field itself, but could not change field type. Ended up deleting custom field and then adding again with field type as text. Did import and now I have two of the same fields. (see image) When I hover over the lock icon, it states that it is deleted and can no longer be updated. If it is deleted then why is it still even showing? Please advise. 

 

1 reply

CDay_iiQ
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  • Employee
  • December 8, 2025

Hi ​@JHendrix 343e585 muncie !

Thank you for reaching out! Unfortunately, if you delete a custom field before first removing any information that exists in that custom field within an asset, it “orphans” the data and that field information cannot be edited or deleted. Our recommendation would be to submit a support ticket to have it deleted. If there is anything else we can assist with please let us know!

 

Thanks!