Do not like that Import Assets now require an Import Schedule :(

I haven’t done a manual import yet since this feature released because I’m trying to work through some things for it, but right off it seems buggy because when doing a manual import it shows a new step at the top regarding SFTP settings. Even though it skips it and goes straight to field mapping, I don’t think that step is necessary to be displayed for a one-time import.

Not a smooth implementation when you see stuff like this. I say all the time that iiQ needs some beta-testers to vet these things before making features generally available.

I selected to use Manual import not Scheduled import. However, it still required the schedule import step before progressing to the preview step. The options for the only once schedule are only for on the hour or on the half hour. An import used to take seconds to a couple minutes. Now the import reminds pending until the closest hour or half hour time available.  

This restriction is a hinderance to the workflow. Importing assets worked quickly and efficiently until this change.

Why was this changed to create unnecessary barriers to complete an import?

Will an import now option be added back soon?

Thanks! 

Good afternoon ​@etan, 

Our team is currently aware of this issue affecting some users with our Asset Importer. If you submit a ticket with our customer support team we can get your district documented as well. That way you will be notified when the fix is released!

Hello, We are also experiencing this same issue.

​@nunesa Thank you for letting us know. Please submit a ticket to support to have this documented.