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Question

Dymo 450 printing blank labels

  • August 26, 2022
  • 6 replies
  • 129 views

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Why is the Dymo printing blank labels?

 

Thanks! 

6 replies

Kathryn Carter
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  • Community Manager
  • August 29, 2022

@mvanek thank you for submitting your question! I am tagging some users who use your same label printer to see if they are also having trouble.

@lpreedom @TechDavis @drose807 Are y’all also having trouble with your label printer?


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  • Observer
  • August 30, 2022

I have not experienced this issue with our printer yet.  As long as the software is installed, the printer seems to be pretty much plug and play.


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  • Author
  • Observer
  • August 30, 2022

Thank you!   I got the issue resolved with a very good Dymo support rep.  It was not an easy fix. 


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  • Participant
  • September 6, 2022

Glad the issue is resolved. Do you think the resolution would be helpful to us or is it a one-off?


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  • Author
  • Observer
  • September 6, 2022

Main issue was in the settings. the paper size.  28 x 89 mm and landscape orientation.  Then the label maker was printing 2 labels instead of one when I only wanted one asset label.  Did a work around there and only printed odd sheets.  Was not able to find out why blank labels were printing.    This is the short version.   Thanks!  


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  • Participant
  • September 6, 2022

Paper sizing will get you every time.  We had an issue where it was printing 4 labels, half on the first two and the last two blank. turned out the sensor went out in the printer.  I usually export everything to excel and print the labels from a Dymo import so I can control every aspect of what is on the labels.