Is there a way to edit the Asset Model in a record? Right now that field is blocked from changing.
Best answer by PBauchan 650c0fd mvsd
View original
If you go to Admin > Required Fields you can see that Model type is something that is locked. When you go to Admin > Models you can see that some Models come from the Incident IQ Catalog, and so are locked, while others are Custom, and can be altered. So you cannot change the the Model of a device, but you can obviously change what Model a particular Asset is.
Userlevel 7
+14
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
