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IIQ Assets Not Working.

  • June 11, 2025
  • 11 replies
  • 224 views
lpreedom
Contributor
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Is anyone else having issues with IIQ? I can’t even put a help ticket in. I can’t see any of the assets we have in our district.

Best answer by LWoods_iiQ

The status page has now been updated. Thank you for your patience!

 

 

Again as Kathryn stated on an earlier post,  if you do not already follow our status page, please subscribe! https://status.incidentiq.com/

 

Leann Woods - Customer Success Manager

jjhays
BStevens 573f4b0 district87
LWoods_iiQ

11 replies

J

Assets will not load for us in our district either.

BStevens 573f4b0 district87
J
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We are also experiencing issues. 

BStevens 573f4b0 district87
lpreedom
Contributor
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  • lpreedom
  • Author
  • Contributor
  • June 11, 2025

I can’t even put in a help ticket. Can you?

BStevens 573f4b0 district87
Kathryn Carter
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  • Kathryn Carter
  • Community Manager
  • June 11, 2025

Hi! Our team is aware and currently working on a solution. Thank you for letting us know, and I will get back to you soon with an update. 

If you do not already follow our status page, please subscribe! https://status.incidentiq.com/

Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!
BStevens 573f4b0 district87
lpreedom
Contributor
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  • lpreedom
  • Author
  • Contributor
  • June 11, 2025

The status page does not reflect this!

 

mbayless
BStevens 573f4b0 district87
J
lpreedom
Contributor
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  • lpreedom
  • Author
  • Contributor
  • June 11, 2025

Hi! Our team is aware and currently working on a solution. Thank you for letting us know, and I will get back to you soon with an update. 

If you do not already follow our status page, please subscribe! https://status.incidentiq.com/

 

mbayless
BStevens 573f4b0 district87
lpreedom
Contributor
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  • lpreedom
  • Author
  • Contributor
  • June 11, 2025

Hi! Our team is aware and currently working on a solution. Thank you for letting us know, and I will get back to you soon with an update. 

If you do not already follow our status page, please subscribe! https://status.incidentiq.com/

 

Are you guys going to update the site?

lpreedom
Contributor
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  • lpreedom
  • Author
  • Contributor
  • June 11, 2025

Hi! Our team is aware and currently working on a solution. Thank you for letting us know, and I will get back to you soon with an update. 

If you do not already follow our status page, please subscribe! https://status.incidentiq.com/

 

Are you guys going to update the site?

Just updated!

LWoods_iiQ
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  • LWoods_iiQ
  • Employee
  • Answer
  • June 11, 2025

The status page has now been updated. Thank you for your patience!

 

 

Again as Kathryn stated on an earlier post,  if you do not already follow our status page, please subscribe! https://status.incidentiq.com/

 

Leann Woods - Customer Success Manager

Leann Woods, CSM
Kathryn Carter
K

Can we get a little bit more information about what exactly has gone wrong and when we should expect this issue to be resolved?

Kathryn Carter
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  • Kathryn Carter
  • Community Manager
  • June 11, 2025

​@kduffy 9200c35 beaverton Our team is still looking into the issue. Any additional information will be posted on that status page 😄 Thanks for the follow up. 

Kathryn Carter - Community Moderator /// Did you ask a question? Don't forget to mark the correct answer!
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Incident IQ is a service management platform built for K-12 school districts, featuring asset management, help ticketing, facilities maintenance solutions, and more.

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