I have a csv file of Backup UPS devices in my district. I want to import these devices as assets in Incident IQ, but none of these devices have Asset Tags, so if I import them, the Asset Tag field will be empty. Can I still import this file and not get any errors?
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Import Assets
Best answer by AHolley_iiQ
Hi Michael, thank you for your message! In order to import devices into Incident IQ, the system requires an asset tag. Do you happen to have any manufacturer serial numbers available for these devices? If so, you can use that serial number data to serve as the asset tag in your import. Alternatively, you can create unique asset tags if you'd prefer (such as UPS000001, UPS000002, etc.)
Please let me know if this is helpful or if you have any follow-up questions.
Best Regards,
Ashley
+3Hi Michael, thank you for your message! In order to import devices into Incident IQ, the system requires an asset tag. Do you happen to have any manufacturer serial numbers available for these devices? If so, you can use that serial number data to serve as the asset tag in your import. Alternatively, you can create unique asset tags if you'd prefer (such as UPS000001, UPS000002, etc.)
Please let me know if this is helpful or if you have any follow-up questions.
Best Regards,
Ashley
Hey Ashley,
I have serial numbers of the units. I’ll use those in the asset tag field
Michael Reid
1 person likes this
Ashley or anyone else,
I have imported my csv file into IIQ, but I forgot to upload pictures of the devices. How can I upload the pics after the import is done? Is this possible, or do I have to re-upload the csv and do it all over?
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