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Referencing Asset Status via Asset Rules

  • January 27, 2026
  • 2 replies
  • 35 views

Using the Ticketing Asset rules and a webhook, I need to be able to pass the current Asset Status to a Teams channel when the asset status is updated. I’ve tried every combination of {Status}, {Asset.Status}, {Asset.Status.Name} to no avail. Is there a reference to the key/variables available to the Asset Rules engine?

Best answer by scopous_iiq

Hello!  Yes, I recently researched this exact question.  The short answer to your question is that you are looking for Asset.StatusTypeName.   The reason for this is that Asset Status values are contained within their own schema and related to Asset via GUID (AssetStatusTypeId).

Here is a sneak preview of updated API Documentation that covers this specific topic and all available webhook fields for Asset data.
 

 

Available Asset Variables

Use these variables in your webhook body with the format {Asset.VariableName}:

 

Core Asset Fields

Variable Description
SiteId Site identifier
SiteName Site name
ProductId Product identifier
AssetId Unique asset GUID
AssetTag Asset barcode/tag identifier
AssetName Display name of the asset
SerialNumber Serial number
Notes Asset notes/description

 

Asset Classification

Variable Description
AssetTypeId Asset type GUID
AssetTypeName Asset type name
CategoryId Asset category GUID
CategoryName Asset category name
ParentCategoryId Parent category GUID
ParentCategoryName Parent category name

 

Asset Status & Lifecycle

Variable Description
AssetStatusTypeId Status type GUID
AssetStatusTypeName Status name
AssetStatusIsRetired Whether asset is retired (boolean)
AssetCreatedDate When asset was created
AssetModifiedDate Last modification date
DeployedDate Deployment date
RetiredDate Retirement date

 

Model & Manufacturer

Variable Description
ModelId Model GUID
ModelName Model name
ManufacturerId Manufacturer GUID
ManufacturerName Manufacturer name
ManufacturerModelName Full manufacturer model name

 

Purchase & Financial

Variable Description
PurchasedDate Purchase date
PurchasePrice Purchase price
PurchasePoNumber PO number
InvoiceNumber Invoice number
Vendor Vendor name
FundingSourceTypeId Funding source GUID
FundingSourceTypeName Funding source name

 

Warranty & Insurance

Variable Description
WarrantyExpirationDate Warranty expiration date
WarrantyInfo Warranty details
InsuranceExpirationDate Insurance expiration date
InsuranceInfo Insurance details

 

Asset Location

Variable Description
LocationId Location GUID
LocationName Location name
LocationDetails Location details
LocationRoomId Room GUID
LocationRoomName Room name
LocationRoomDescription Room description
LocationTypeId Location type GUID
LocationTypeName Location type name
StorageLocationId Storage location GUID
StorageLocationName Storage location name
StorageUnitNumber Storage unit identifier
StorageSlotNumber Storage slot number

 

Current Owner

Variable Description
OwnerId Owner user GUID
OwnerFirstName Owner first name
OwnerLastName Owner last name
OwnerEmail Owner email
OwnerUsername Owner username
OwnerRoleId Owner role GUID
OwnerRoleName Owner role name
OwnerSchoolIdNumber Owner school ID
OwnerHomeroom Owner homeroom
OwnerGrade Owner grade level
OwnerLocationId Owner's location GUID
OwnerDepartmentId Owner department GUID

 

Previous Owner (Checkout History)

Variable Description
PreviousOwnerId Previous owner GUID
PreviousOwnerFirstName Previous owner first name
PreviousOwnerLastName Previous owner last name
PreviousOwnerEmail Previous owner email
PreviousOwnerUsername Previous owner username
PreviousOwnerRoleId Previous owner role GUID
PreviousOwnerRoleName Previous owner role name
PreviousOwnerSchoolIdNumber Previous owner school ID
PreviousOwnerHomeroom Previous owner homeroom
PreviousOwnerGrade Previous owner grade level
PreviousOwnerLocationId Previous owner location GUID

 

Inventory & Audit

Variable Description
LastInventoryDate Last inventory check date
LastVerificationDateTime Last verification timestamp
LastVerificationUserId Last verifier GUID
LastVerificationTypeId Verification type GUID
LastVerificationTypeName Verification type name
LastVerificationSuccessful Verification success (boolean)
LastVerificationComments Verification comments
LastVerificationLocationId Verification location GUID
LastVerificationLocationRoomId Verification room GUID
LastVerificationLocationName Verification location name
AssetAuditPolicyStatusTypeId Current audit status GUID
AssetAuditPolicyStatusName Current audit status name
AssetAuditPolicyId Audit policy GUID
AssetAuditPolicyName Audit policy name
AssetAuditPolicyScheduleId Audit schedule GUID
AssetAuditPolicyScheduleName Audit schedule name

 

Asset Relationships & Quantities

Variable Description
ParentAssetId Parent asset GUID (for bundled items)
TotalQuantity Total quantity (for bulk assets)
AvailableQuantity Available quantity
HasOpenTickets Has open tickets (boolean)
OpenTickets Count of open tickets
IsFavorite Marked as favorite (boolean)
CanOwnerManage Owner can manage (boolean)

 

Additional Data

Variable Description
CustomFieldValues Custom field data (JSON)
ExternalId External system ID
SourceId Data source identifier

 

2 replies

scopous_iiq
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  • Employee
  • Answer
  • January 27, 2026

Hello!  Yes, I recently researched this exact question.  The short answer to your question is that you are looking for Asset.StatusTypeName.   The reason for this is that Asset Status values are contained within their own schema and related to Asset via GUID (AssetStatusTypeId).

Here is a sneak preview of updated API Documentation that covers this specific topic and all available webhook fields for Asset data.
 

 

Available Asset Variables

Use these variables in your webhook body with the format {Asset.VariableName}:

 

Core Asset Fields

Variable Description
SiteId Site identifier
SiteName Site name
ProductId Product identifier
AssetId Unique asset GUID
AssetTag Asset barcode/tag identifier
AssetName Display name of the asset
SerialNumber Serial number
Notes Asset notes/description

 

Asset Classification

Variable Description
AssetTypeId Asset type GUID
AssetTypeName Asset type name
CategoryId Asset category GUID
CategoryName Asset category name
ParentCategoryId Parent category GUID
ParentCategoryName Parent category name

 

Asset Status & Lifecycle

Variable Description
AssetStatusTypeId Status type GUID
AssetStatusTypeName Status name
AssetStatusIsRetired Whether asset is retired (boolean)
AssetCreatedDate When asset was created
AssetModifiedDate Last modification date
DeployedDate Deployment date
RetiredDate Retirement date

 

Model & Manufacturer

Variable Description
ModelId Model GUID
ModelName Model name
ManufacturerId Manufacturer GUID
ManufacturerName Manufacturer name
ManufacturerModelName Full manufacturer model name

 

Purchase & Financial

Variable Description
PurchasedDate Purchase date
PurchasePrice Purchase price
PurchasePoNumber PO number
InvoiceNumber Invoice number
Vendor Vendor name
FundingSourceTypeId Funding source GUID
FundingSourceTypeName Funding source name

 

Warranty & Insurance

Variable Description
WarrantyExpirationDate Warranty expiration date
WarrantyInfo Warranty details
InsuranceExpirationDate Insurance expiration date
InsuranceInfo Insurance details

 

Asset Location

Variable Description
LocationId Location GUID
LocationName Location name
LocationDetails Location details
LocationRoomId Room GUID
LocationRoomName Room name
LocationRoomDescription Room description
LocationTypeId Location type GUID
LocationTypeName Location type name
StorageLocationId Storage location GUID
StorageLocationName Storage location name
StorageUnitNumber Storage unit identifier
StorageSlotNumber Storage slot number

 

Current Owner

Variable Description
OwnerId Owner user GUID
OwnerFirstName Owner first name
OwnerLastName Owner last name
OwnerEmail Owner email
OwnerUsername Owner username
OwnerRoleId Owner role GUID
OwnerRoleName Owner role name
OwnerSchoolIdNumber Owner school ID
OwnerHomeroom Owner homeroom
OwnerGrade Owner grade level
OwnerLocationId Owner's location GUID
OwnerDepartmentId Owner department GUID

 

Previous Owner (Checkout History)

Variable Description
PreviousOwnerId Previous owner GUID
PreviousOwnerFirstName Previous owner first name
PreviousOwnerLastName Previous owner last name
PreviousOwnerEmail Previous owner email
PreviousOwnerUsername Previous owner username
PreviousOwnerRoleId Previous owner role GUID
PreviousOwnerRoleName Previous owner role name
PreviousOwnerSchoolIdNumber Previous owner school ID
PreviousOwnerHomeroom Previous owner homeroom
PreviousOwnerGrade Previous owner grade level
PreviousOwnerLocationId Previous owner location GUID

 

Inventory & Audit

Variable Description
LastInventoryDate Last inventory check date
LastVerificationDateTime Last verification timestamp
LastVerificationUserId Last verifier GUID
LastVerificationTypeId Verification type GUID
LastVerificationTypeName Verification type name
LastVerificationSuccessful Verification success (boolean)
LastVerificationComments Verification comments
LastVerificationLocationId Verification location GUID
LastVerificationLocationRoomId Verification room GUID
LastVerificationLocationName Verification location name
AssetAuditPolicyStatusTypeId Current audit status GUID
AssetAuditPolicyStatusName Current audit status name
AssetAuditPolicyId Audit policy GUID
AssetAuditPolicyName Audit policy name
AssetAuditPolicyScheduleId Audit schedule GUID
AssetAuditPolicyScheduleName Audit schedule name

 

Asset Relationships & Quantities

Variable Description
ParentAssetId Parent asset GUID (for bundled items)
TotalQuantity Total quantity (for bulk assets)
AvailableQuantity Available quantity
HasOpenTickets Has open tickets (boolean)
OpenTickets Count of open tickets
IsFavorite Marked as favorite (boolean)
CanOwnerManage Owner can manage (boolean)

 

Additional Data

Variable Description
CustomFieldValues Custom field data (JSON)
ExternalId External system ID
SourceId Data source identifier

 


Thanks so much!