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We’re looking for a way to export our list of spares from our Spare Pools. I was initially thinking to just filter down all the assets using the “Spare Pool” filter, but it doesn’t look like that filter exists any more? I know I’ve seen it in the past and there is another post that involves this filter.

 

Is this a bug? Or is there another way to filter down assets to get stuff from the Spare Pools? The reports in the Spare Pools aren’t exactly what I’m looking for either.

@SBroe 993af11 wcuusd Thank you for submitting your question. 

These filters were removed due to performance issues within our system. There are various ideas that refer to spare pools in our Idea Exchange for you to check out and upvote/comment on!

 


@SBroe 993af11 wcuusd Thank you for submitting your question. 

These filters were removed due to performance issues within our system. There are various ideas that refer to spare pools in our Idea Exchange for you to check out and upvote/comment on!

 

 

This explains a lot. Some of our in-house apps broke when this change was made. 

I work at the Dalton School and this is pivotal to our workflow. Being able to access the end points from the API was great and also imperative. Is there an alternative end point that would allow us to view spares that are assigned to tickets? If not, we may have to start looking for additional or alternative options


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