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Spare Pool Issue

  • March 24, 2023
  • 1 reply
  • 79 views

JRood 877c5a lvpioneers
Contributor
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Has anyone else been having an issue with spare pools where the dashboard shifts to the right and cuts off the check box. It is fine when we are on the first page but when we adjust how many things are on the screen or go to the second page it happens.  Here is a screenshot.

 

 

Best answer by Kathryn Carter

@JRood 877c5a lvpioneers Thank you for bringing this to our attention and I am bringing this to my team. If you see a support ticket, that was me 😄

I think an easy fix would be to go ahead and upgrade your left nav to our v2. This is found under site options! You will head to Admin > Site Options > Usability > Agent Navigation Experience and select v2 from the dropdown menu. 😄

1 reply

Kathryn Carter
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  • Community Manager
  • Answer
  • March 24, 2023

@JRood 877c5a lvpioneers Thank you for bringing this to our attention and I am bringing this to my team. If you see a support ticket, that was me 😄

I think an easy fix would be to go ahead and upgrade your left nav to our v2. This is found under site options! You will head to Admin > Site Options > Usability > Agent Navigation Experience and select v2 from the dropdown menu. 😄