We are begining our end of year audit process and i have given the staff instructions on how to verify the assets in there room using the incident iq app. well when they went to scan the asset tag it didnt pop up on mobile but they have claimed there room and in the browser version they cn see all there assets assigned to that room. Any ideas why it would work??
Question
Staff member cant scan assets???
+1Hi
+1Hi @@MNickelson 17015af conroeisd, it could be a result of the Staff permisson policy lacking the appropriate permissons. The Staff need the “Edit Asset Details to verify and “View Locations and Rooms Lists and Details” permissions fully utilize the My Classes features, including the ability to verify the room’s devices.
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